CPM Holdings, Inc.
Digital Product Lead
CPM Europe BV - Zaandam, Noord-Holland, Netherlands - Full Time
JOB SUMMARY
We are building a new department at CPM and are looking for a forward-thinking Digital Product Lead who will manage the team. You are comfortable with the inner workings of the solution, to modify the configuration as needed and provide customer-facing support.
You bridge the gap between our customers and our engineering team. You are both the voice of the customer and the architect of customer success. You ensure technical onboarding goes smoothly and gather structured feedback from early users and translate real-world needs into actionable user stories and priorities for the developers.
You thrive in a dynamic environment, wearing both technical and strategic hats.
In this job, you play a key role in the continued development, refinement and scaling of our SaaS products that enhance the performance, efficiency and serviceability of industrial equipment.
This department is pivotal in the digital transformation across our product lines, integrating IoT, predictive analytics and AI/ML and remote monitoring capabilities to deliver smarter, connected equipment solutions.
ABOUT CPM
CPM is a leading provider of process and equipment solutions for the green energy, recycling, oilseed and animal feed markets. CPM designs, manufactures and supplies an extensive range of machinery including grinding installations, conditioning systems and densification systems, that are used for processing bulk materials.
CPM Europe (130 employees) is part of CPM Holdings, Inc., a global supplier of process equipment and engineered technologies that sustainably feed, fuel and build a better world. Founded in 1883, CPM’s growing family of 17 market-leading product brands, has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com
KEY RESPONSIBILITIES
REQUIRED QUALIFICATIONS
PREFERRED SKILLS
WHY JOIN US?
We are building a new department at CPM and are looking for a forward-thinking Digital Product Lead who will manage the team. You are comfortable with the inner workings of the solution, to modify the configuration as needed and provide customer-facing support.
You bridge the gap between our customers and our engineering team. You are both the voice of the customer and the architect of customer success. You ensure technical onboarding goes smoothly and gather structured feedback from early users and translate real-world needs into actionable user stories and priorities for the developers.
You thrive in a dynamic environment, wearing both technical and strategic hats.
In this job, you play a key role in the continued development, refinement and scaling of our SaaS products that enhance the performance, efficiency and serviceability of industrial equipment.
This department is pivotal in the digital transformation across our product lines, integrating IoT, predictive analytics and AI/ML and remote monitoring capabilities to deliver smarter, connected equipment solutions.
ABOUT CPM
CPM is a leading provider of process and equipment solutions for the green energy, recycling, oilseed and animal feed markets. CPM designs, manufactures and supplies an extensive range of machinery including grinding installations, conditioning systems and densification systems, that are used for processing bulk materials.
CPM Europe (130 employees) is part of CPM Holdings, Inc., a global supplier of process equipment and engineered technologies that sustainably feed, fuel and build a better world. Founded in 1883, CPM’s growing family of 17 market-leading product brands, has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com
KEY RESPONSIBILITIES
- Internal Collaboration & Delivery Alignment
- Lead the Digital Product Engineering & Support department
- Work closely with developers, to clarify priorities and intended outcomes
- Align with leadership on solution roadmap and field impact
- Translate customer needs into detailed use cases or user stories
- Monitor post-release adoption and iterate where needed
- Customer Interaction & Technical Enablement
- Guide onboarding and configuration of our SaaS solution for industrial customers
- Act as a first-line technical contact for key customers (until a dedicated support team is in place)
- Ensure customers achieve successful implementation and sustained usage
- Deliver technical workshops, training, and documentation
- Customer Insight & Solution Design
- Capture customer feedback and field insights in a structured way
- Define and refine solution scope and requirements based on actual usage
- Prioritize features and improvements based on value and feasibility
- Support validation of early versions with pilot customers
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, or related field
- 5+ years in a technical, product oriented role
- Experience in SaaS products and launching early-stage SaaS platforms
- Proven ability to communicate effectively with both developers, customers and stakeholders
- Comfortable leading technical discussions, writing structured requirements
- Excellent problem-solving and decision making skills
- Fluent in English; Dutch is a plus
PREFERRED SKILLS
- Experience in industrial/IIoT or control systems environments
- Proficiency with tools like Jira, Confluence, Figma, Google Analytics, or similar
- Familiarity in AWS
- Familiarity with infrastructure-as-code and containerization (e.g. Docker, Kubernetes)
- Security-conscious development practices (e.g. ISO 27001, IEC 62443 context)
WHY JOIN US?
- Competitive salary.
- 27 vacation days plus 13 ATV days (total of 40 days off).
- Excellent pension scheme, with CPM covering 60-70% of the premium.
- Full-time employment.
- Possibility to work 40% of the time remotely
- Contribute to an impactful SaaS product in the industrial technology space
- Opportunity to shape technical direction and industrial users experience
- High impact in a growing company with a growing customer base
- Work with motivated developers and decision-makers who value your input
- Flexible working conditions and growth potential
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
